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Business Venture and Types of Innovation

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[The Future of Smart Cities - Barclays]

 

- Overview

A business venture is a new business or expansion of an existing business that involves risk and investment. Business ventures can introduce new products, services, or processes to drive economic growth and innovation. 

Business innovation can be driven by technological advancements and digital transformation. For example, leveraging emerging technologies like artificial intelligence, machine learning, blockchain, and the Internet of Things (IoT) can lead to disruptive innovations. 

Artificial intelligence (AI) is redefining the way we create everything - from medicines to software and even business. For decades, the creation and use of products were two separate processes. First, we designed, developed, deployed, and perfected the product; then, we put it in the hands of the user. There was a huge gap between the moment of creation (engineering) and the moment of use (user).

Over time, this gap began to close. The GenAI platform brought creation and use closer together, enabling people without an engineering background to develop software.

Later, no-code tools enabled users to build and use increasingly complex systems in minutes. This phenomenon of creation and use merging is not new, but AI - especially generative AI (GenAI) - is taking it to a whole new level. Now, AI is not only present in the moment of creation, but also actively involved in the process of use. In fact, we have been discussing this fusion of creation and use.

This shift is not only redefining the way we design, build, and experience software, but it is also affecting physical, digital, and even analog products. DeepMind’s AI AlphaFold, which won a Nobel Prize for predicting protein structure with unprecedented accuracy, is a great example.

But the change goes beyond the technology itself: business models are also being redefined by this convergence. As AI is solving more and more of what we want to achieve, less and less specialized or technical knowledge is required to turn ideas into reality. This, in turn, is accelerating innovation across industries. 

From healthcare to business, industries are using AI to innovate and remove the friction between ideas and execution. We are in an era where ideas, visions, and goals seem to be gaining value, and execution itself has become easier than ever before.

We are experiencing a new and more connected relationship between man and machine, with unprecedented levels of collaboration, AI amplifying human creativity and imagination, and productivity soaring at an unprecedented rate. This is a paradigm shift that is not only changing the way we work, but also our ability to create.

If I had to summarize, I think AI will have a huge impact in the following areas:

  • Democratization: It allows anyone to create custom solutions and new products without advanced technical knowledge.
  • Accelerating innovation: It removes the friction between ideas and execution, driving transformation in multiple industries such as healthcare and business.
  • New forms of collaboration: It redefines the relationship between man and machine, promoting the development of hybrid teams and agile processes.

 

- The Main Types of Innovation

There are three main types of innovation: evolutionary, revolutionary, and disruptive. 

Evolutionary innovation focuses on incremental improvements and is the backbone of most businesses. Revolutionary innovation creates unexpected inventions that fuel both evolutionary and disruptive innovation. Disruptive innovation creates something completely new and amazing, generating new values and overtaking existing markets. 

Disruptive innovation describes the process by which a product or service takes root in simple applications at the bottom of a market - usually by becoming cheaper and more accessible - and then moves upmarket, eventually displacing established competitors.

Understanding these types of innovation helps teams figure out their goals and where their products fit in the market. 

 

- Revolutionary Innovation vs. Evolutionary Innovation

A revolutionary innovation refers to a radical, disruptive change that significantly alters an existing market by introducing a completely new concept or technology, while evolutionary innovation involves incremental improvements or adaptations to existing products or processes, often based on customer feedback and aimed at enhancing existing features rather than creating something entirely new. 

Key Differences:

  • Impact: Revolutionary innovation can completely transform a market or industry, while evolutionary innovation gradually improves upon existing solutions.
  • Risk: Revolutionary innovations carry a higher risk due to their radical nature and potential for market disruption, whereas evolutionary innovations are generally considered less risky.
  • Customer Expectation: Revolutionary innovations often address needs that customers may not even be aware of yet, while evolutionary innovations focus on meeting current customer demands.
  • Development Process: Revolutionary innovation often involves significant research and development, potentially requiring new technologies or approaches, while evolutionary innovation builds upon existing knowledge and technology.

 

For examples,

  • Revolutionary Innovation: The introduction of the personal computer, the smartphone, or the internet.
  • Evolutionary Innovation: Upgrading a smartphone camera with better resolution, adding new features to an existing software program, or improving the fuel efficiency of a car model.

 

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- Disruptive Innovation

Disruptive innovation is a process where a new product, service, or business model starts at the bottom of a market and eventually displaces established competitors. It's characterized by its ability to transform existing markets or create new ones. 

Disruptive innovation can be applied to many industries, including healthcare. For example, telemedicine and wearable health devices have transformed healthcare by making it more accessible, efficient, and personalized.

Here are some key characteristics of disruptive innovation:

  • Smaller companies: Disruptive innovation is often carried out by smaller companies with fewer resources.
  • Low-end disruption: A company can enter a market at the bottom by using a low-cost business model.
  • New-market disruption: A company can create a new market segment by serving an underserved customer base.
  • Different value drivers: The primary value drivers for disruptive innovation are different from those of established companies.
  • Gradual process: Disruption is a gradual process that takes time and doesn't happen overnight.


- Innovation in Business

Today’s competitive landscape heavily relies on innovation. Business leaders must constantly look for new ways to innovate because you can't solve many problems with old solutions. Innovation is critical across all industries. 

Here are some types of innovation in business:

  • Business model innovation: Reimagining how an organization creates, delivers, and captures value. This can involve integrating new and existing technologies.
  • Process innovation: Optimizing operations to make a company's processes more efficient, faster, and customer-oriented.
  • Product innovation: Creating new products or improving existing ones to meet customer needs or tap into new market segments.
  • Technological innovation: Using IT in business, such as financial technology (FinTech).
  • Service innovation: Creating a new or improved service concept, product, or process. This can include new customer interactions, distribution channels, or delivery process improvements.
  • Marketing innovation: Evolving ways of acquiring new customers, such as advertising on social media instead of newspapers.
  • Disruptive innovation: Creating new concepts, products, technologies, or business models that fundamentally change an industry.
  • Organizational innovation: Creating and adopting new organizational structures, processes, and practices to enhance a business's efficiency, effectiveness, and sustainability.

 

- Creation and Innovation in the Age of AI

In the AI age, businesses can leverage various types of innovation, from automating tasks to creating entirely new products and services, all while enhancing customer experiences and boosting efficiency. AI-driven innovation encompasses product, process, and business model changes, leading to increased agility and competitiveness. 

- Types of Innovation Enabled by AI:

  • Product Innovation: AI can accelerate R&D, enabling businesses to develop new products faster and more efficiently. For example, pharmaceutical companies use AI to analyze data and identify potential drug candidates.
  • Process Innovation: AI automates repetitive tasks, frees up human resources, and improves operational efficiency. This can involve streamlining supply chains, automating customer service, and optimizing workflows.
  • Business Model Innovation: AI can create entirely new business models, such as personalized customer experiences, predictive analytics, and AI-powered platforms.
  • Customer Experience Innovation: AI enables businesses to understand customer preferences better, personalize interactions, and deliver more relevant products and services.
  • Operational Efficiency Innovation: AI automates tasks, optimizes processes, and reduces costs, leading to improved operational efficiency.


- Examples of AI-Driven Innovation in Action:

  • Drug Discovery: AI analyzes vast datasets to identify potential drug candidates and accelerate the drug development process.
  • Supply Chain Management: AI optimizes inventory levels, improves logistics, and reduces costs in supply chain operations.
  • Customer Service: AI-powered chatbots and virtual assistants automate customer support, reducing wait times and improving customer satisfaction.
  • Personalized Marketing: AI analyzes customer data to personalize marketing campaigns and target specific customer segments.
  • Smart Homes and IoT: AI-powered devices in smart homes learn from user habits and preferences, automating tasks, enhancing security, and improving energy efficiency.


- Benefits of AI-Driven Innovation:

  • Increased Speed and Efficiency: AI accelerates various business processes, from research and development to customer service.
  • Enhanced Decision-Making: AI analyzes data to provide insights, enabling better decision-making and risk management.
  • Improved Customer Experiences: AI personalizes interactions, delivers more relevant products and services, and enhances overall customer satisfaction.
  • Greater Innovation and Competitiveness: AI enables businesses to explore new possibilities, develop innovative solutions, and gain a competitive edge.
  • Cost Reduction and Resource Optimization: AI automates tasks, optimizes processes, and reduces costs, leading to more efficient resource utilization.

 

 

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